What resources are available for download?
Our aim is to provide the best possible products and service to our customers. In pursuit of this goal, we offer you many resources which can be downloaded directly from our website – 24/7.
Available for everyone:
Available with partner log-in:
Why are some Product Manuals only available on the website and don’t come with the equipment?
In 2009, Glunz & Jensen made the decision to move our offset processor manuals on to our website, instead of sending them on a CD with the equipment, as we had done earlier. Our primary reason for making this change was so that our customers would always have the latest data on hand and so that these resources were always available – not just when our customer support team was at the office.
Since then, we have added many other resources to the website, including software updates and Customer Support Notes with the relevant support materials.
In 2012, we introduced WebConnect and took our online support to a whole new level. WebConnect allows equipment owners and operators and dealers to monitor their equipment in real time from any computer terminal, enabling them to optimize its operation and performance. This technology will soon also be available on our flexographic equipment.
What do I do if I can’t find what I am looking for?
If you can’t find the resources you are looking for: